customer

Why brand building still matters in a performance-driven digital world

When AI knows your name but forgets your needs, Indians look for a human

Governance and privacy concerns hinder AI scale-up, say 57% of Indian executives

Martech goes beyond marketing, says HDFC’s Deepak Oram

Indian channel loyalty market values at Rs 25,400 crore, growing at 14% CAGR: Almonds Ai

Customer retention over acquisition in 2025: The good, bad, and glossy side of retention

VDO.AI's 2025 marketing trends: AI, video, and the battle for attention

Brands prioritising customer retention as acquisition costs soar: AdYogi co-founder

Coca-Cola India Southwest Asia Desmond Nikhil D’Souza as VP of Customer & Commercial Leadership

Can brands be thought leaders? Traya’s education-led marketing could be the answer