Air cooler brand Symphony Ltd has roped in cricketers Harbhajan Singh and Shikhar Dhawan for an AI-led nationwide initiative.
The brand has partnered with Rephrase AI to create hyper-personalised video films for over 2,300 retailers across India.
This is the one of the first times in the consumer durables industry that a brand has leveraged artificial intelligence and initiated geo-targeting for each retailer.
The videos will witness the cricketers’ appreciating dealers for their constant support and efforts for providing great customer service.
Along with the personalised videos, Symphony has also given letter of recognition, a certificate and a couple of goodies as a token of appreciation. The brand has taken this thought a notch higher by paying a tribute to the work of their trade partners. It strikes an emotional chord by going out of the way in reaching out to the people that matter.
Anuj Arora, Global Chief Marketing Officer, Symphony Limited, said, “We are ecstatic to have partnered with reputed cricketers, Harbhajan Singh, and Shikhar Dhawan. They came on board to create AI-driven customised videos for our dealership partners who are an integral part of our company. The objective is to create brand love and deepen the bonding with our trade partners. We are consistently brainstorming and innovating to come up with intriguing campaigns. With this initiative, we hope to strengthen our relationships and reach new heights together.”
Singh said, “I am honoured to be a part of this initiative spearheaded by Symphony Ltd. There are multiple layers of processes and teams to make a brand successful and achieve the goal of sales. Taking a note of the work of trade partners and their efforts is an excellent way to acknowledge their contribution. Homegrown brands in India are doing a fantastic job and ensuring a good turnaround! I wish Symphony the best for their stellar work!”
Dhawan said, “I am delighted to be a part of this novel initiative. I am really impressed with the clutter-breaking concept that the Symphony team has come up with! The campaign aims to promote the local businessmen and acknowledge their work. I am sure the dealers will like this gesture and continue to do the excellent work that they have been doing. I wish homegrown brands like Symphony evolve and reach great heights.”
Nisheeth Lahoti, the co-founder at Rephrase.AI, said, “Generating AI videos with 2 big stars and a compelling narrative was a fresh challenge for us - however, seeing the commitment of the brand to build something for the distributor network was compelling. Rephrase.AI created a digital avatar that cloned the face and voice of the cricketer and use AI to generate a unique video for more than 2,000 stakeholders.”