Digitas India to manage digital marketing mandate of udChalo, a travel service for defence personnel

Digitas India has been assigned to manage the digital marketing mandate for India’s only travel service for defence personnel, udChalo. The mandate would be operated from the agency’s Mumbai office.

Digitas India would play an instrumental role in promoting and managing the travel and holiday needs of India’s armed forces and their families via udChalo. It would be providing a robust suite of digital marketing services for the Government of India-backed venture, including creative strategy, social media marketing, influencer outreach, social listening etc. 

udChalo is a part of Upcurve Business Services Private Limited, and was founded in 2012 by Ravi Kumar and Varun Jain with an aim to create a platform that helps the Indian defence personnel and their dependents to travel with utmost ease. With a vision to make life simpler for the soldiers, the organisation stands true its motto ‘Service for Services’.

Vikash Tripathi

Vikash Tripathi, Vice-President, Marketing, udChalo, says, "We were looking for a partner who can understand the dynamic digital landscape and nuances of our niche target audience. Digitas team came up with an approach that connected well with our brand's requirements in the current context. It is my pleasure to extend a cheerful welcome to the team and we look forward to working closely with them as we take the next leap into our exciting brand journey."

Varun Jain

Varun Jain, Founder and CEO, Upcurve Business Services Pvt. Ltd., said, “We put the convenience of our armed forces customers at the centre of our approach. We are happy to partner with Digitas and the Publicis Group and are confident about meeting our milestones together as a team.”

Sonia Khurana

Sonia Khurana, COO, Digitas India, said, “We are absolutely thrilled and honoured to partner with udChalo. It wasn't just udChalo's unique product promise (in a very competitive category) that got us excited; it was also the invigorating discussions we had with the udChalo team during the pitch phase. We look forward to creating work that delivers value at every stage of the customer journey for udChalo.”

Bharatesh Salian

Bharatesh Salian, Senior VP, West, Digitas India, added, “UdChalo’s unique offering based on the intent of solving travel problems for the armed forces is what excited us. This motivated and inspired us to think differently and simplify every communication touchpoint for the consumer. We are naturally excited with this partnership and look forward to doing work that can deliver value to the consumer, and also be a part of UdChalo’s growth story.”

udChalo is registered under the Ministry of Corporate Affairs (MCA), Govt of India and approved by IATA. It operates in the areas of travel for defence personnel through its website - www.udchalo.com, app platform and 60 plus offline ticket booking offices catering to more than 2.8 million serving defence personnel, veterans and their dependents. udChalo’s booking offices are operated by veterans/veer naris/dependents from the Indian Armed Forces community.

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