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Zepto’s ‘Nahi Milega’ campaign shows audience the harsh realities, promises unlimited free deliveries

The 10-minute grocery delivery service Zepto took a new route when they roped in an uncle from Delhi to build the trending character of Uncle ji weeks before landing their brand campaign

Click on the image to watch the TVC

Zepto’s ‘Nahi Milega’ brand campaign highlights its promise with the message that while not all things in life are attainable, unlimited free deliveries on Zepto are.

Zepto used Sharma ji (@sharmaji.237) aka Uncle Ji, who has been showing up across social media feeds and all of their everyday digital existence- the memes, the reels, the gifs, the stickers, and our emotional damage.

The 10-minute grocery delivery service Zepto took a new route when they roped in an uncle from Delhi to build the trending character of Uncle ji weeks before landing their brand campaign. What was the idea behind it? Just shatter some hopes on social media with uncle’s personality, blatant realities, and the catchphrase ‘Nahi milega’.

Right from some of the most popular meme and reel pages hyping uncle to many influencers and audiences creating their own versions, Uncle Ji became India’s check.

As per Zepto, the character garnered organic traction with 10 million impressions with 10% engagement across all social media platforms; trending at #6 on Twitter, and shared by popular Twitter celebs (CricCrazyJohns, dudeitsokay, shreemiverma) and Instagram Meme pages (Trolls Official, Emo Bois of India, Log Kya SochengeGhantaaAdult Society).

Saksham Jadon and Parul Agarwal from Youngun said, “Since life isn't perfect, we are all well versed with the emotion of 'Nahi Milega' and the crushing feeling it leaves behind, whether we are 5 or 50 years old. In this campaign we decided to convert this hard-hitting feeling into a brand theme “___ mile na mile, Zepto pe free delivery pakka milega". To establish it, we needed someone who has experienced all ups and downs of life (i.e an old Uncle Ji) and position him as an internet guru dropping truth bombs about life with a 'Nahi Milega' twist as a build up to the brand films.”

Cut to a week after Uncle Ji becomes the vibe-setter of social media conversations, Zepto launched its first brand film.

Set in a quintessential bus commute scenario, the brand film opens to the visuals of a crammed bus, people latched on to handles in lethargy, standing uncomfortably close and resting heads over sweaty patches. As two friends are seen discussing their hopes of finding a seat today on account of leaving early from work, the internet's new favorite Uncle Ji pops out from between them to crash those very hopes with “Nahi Milega”. Cut to Zepto owning the narrative with “Bus mein seat mile ya na mile, Zepto pe unlimited free delivery pakka milega”. The brand is set to launch two more films in the same essence lined up for the next few days.

Boman Irani, too, boarded the bus, taking the first film live on his Twitter.

Anant Rastogi, Associate Director - Brand Marketing at Zepto, said, “Creating this campaign has been an exciting experience for all of us at Zepto. We wanted to bring to life our ethos of making things possible – like unlimited free deliveries – for all our customers. With Uncle Ji's internet-first personality, we were able to strike a chord with our young audience and drive home the brand message. We are certain Uncle Ji will win hearts, and mostly break some, too.”

Sapna Singh, Director, EarlyMan Film, added, “It was as unexpected as it was interesting to integrate a regular seeming Uncle Ji into the films as a strong recurrent character in various whacky forms. Going further with his appearance and demeanour while keeping his trademark simplicity helped add the quirk these films needed conceptually.”

In addition to social assets and brand films, the campaign aims to grab eyeballs on outdoor media across all major cities of presence and Zepto’s app, with a special grocery recommendation list by the Uncle himself.


Conceptualisation - Youngun and Zepto Brand Team

Creative - Saksham Jadon

Production House - EarlyMan Film

Director - Sapna Singh

Executive Producer - Anand Menon

Producer - Milin Shah

DOP - Pratik Shah

Production Designer - Ruchi Pujara

1st AD - Manish Shahi

Director's Assistant - Rhea Mathews

Line Production - Thomas Chenatra

Costumes Stylist - Nurain Gabrani

Hair and Makeup - Payal Balse

Editor - Navneet Pant

Colourist- Avinash Shukla

Online/VFX - Ajay Gupta

Music - Karan Malhotra

Sound Engineer - Ravi Khatri

Post Supervisor - Vikram Solanki

Post Supervisor Assistant - Jobin Thomas

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