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Indian sports business will continue to attract global investments: Deloitte report

The Deloitte India TMT Predictions 2018 Report talks about the VoLTE technology surpassing five billion subscribers globally by 2023, increased use of machine learning by enterprises and how original content will be a game changer for OTT players

Indian sports business will continue to attract global investments and with broadcasters paying as much attention to the rural segment, these geographies will continue to lead the way for the sector in India, says Deloitte Touche Tohmatsu India LLP’s (DTTILLP or Deloitte India) eighth edition of the report.

The signature publication also focused on analysing trends on technology, media and telecommunications (TMT) predicting major advances in machine learning, VoLTE technology services and over the top (OTT) platforms, apart from other trends.

It stated how the smaller towns will play a vital role, especially with tier II leagues beginning to receive widespread attention. Data analytics will increasingly play a significant role in managing all aspects of sports, especially on initiatives such as fan engagement and viewership on digital platforms.

Voice over LTE (VoLTE) is expected to be the most prevalent voice technology in the future. It is also estimated that more than 90 per cent of all mobile subscribers will comprise broadband subscribers by 2023. OTT platforms are witnessing an explosion in original content due to increase in consumption and viewership, the report says, adding that they will gradually become a preferred medium over television, with the consumers of vernacular content likely to become over 2.5 times that of English content by 2021. OTT is witnessing 35 per cent growth year on year. Currently, there are about 30 OTT players in India. Many media companies have begun offering OTT video on demand (VoD).

The publication highlights the fact that ‘Machine Learning’ will intensify among medium and large-sized enterprises. Compared to 2017, the number of implementations and pilot projects using machine learning technology is likely to double in 2018 and then double again in 2020.

As enterprises in India embrace technology to bring transparency and efficiency in business operations, data assumes centre stage in decision-making, setting the stage for tools such as advanced analytics and machine learning to usher value-chain efficiencies, a Deloitte India spokesperson said. In 2018, technologies like OTT, VoLTE and machine learning will make significant progress and as organisations take steps to realise the potential of the Internet of Things (IoT) for their businesses, predictive analytics and intelligent data mining technologies are set to become mainstream in India.

“India is one of the fastest growing technology markets in APAC, with the on-going digital transformation of public sector and private sector enterprises enabled by changing market dynamics and policy interventions. Enterprises across industries are increasingly adopting technology-driven solutions to improve customer experience, optimise business operations and compete effectively in the market. Catalysed by the availability of cost-effective computing infrastructure and flexible business models through Cloud computing, and the adoption of exponential technologies such as AI, ML, AR, IoT etc., technology sector in India is truly at an inflection point,” said PN Sudarshan, Partner, Deloitte India.

He further added, “Trends such as IoT will catalyse the emergence of analytics at the edge. Digital revolution, also known as ‘The Internet Economy’, is creating a new market for digital first services, which has the potential to optimise value chains, bring transparency, and improve overall productivity in the economy.”

Newer technologies like LTE, LTE-A, LTE-A Pro and 5G will make wireless internet commercially more viable for home internet users. The smartphone riding on new innovation will consolidate its position as the primary access to digital services and content, and live streaming and OTT video content are likely to gain popularity.

Here are some more highlights from the TMT Predictions 2018 India edition:

Sports media in India set to unlock new horizons

Governance-related matters will continue to be in focus in Indian sports ecosystem, and topics such as legalising betting will be discussed more than before.

Internet of Things, realising the potential

IoT-driven point solutions will be adopted to solve a specific business issue. IoT-driven enterprise solutions would help organisations redefine their business models and provide innovative services for their customers; investments will not only be assessed on KPIs, but also will involve new product launches, new supply chains and a new operating model that enables organisations to monetise their services across value chains, leveraging IoT.

Analytics (finally) travels beyond the back office

Enterprises will combine external perspectives, social inputs (surveys, social media comments, response to a feedback questionnaire) to the internal data sources to improve customer service. Device data will be integrated faster and on-demand to answer immediate field needs; information dissemination for decision-making will be faster and simpler using digital delivery; paying for results and provisioning on demand is the new normal (on Cloud).

Mobile only: Wireless home internet bigger than you think

Due to challenges in the deployment of fixed broadband networks, current rural internet penetration stands at ~ 17 per cent. In future, demand for fixed broadband would be limited to consumers with higher bandwidth/QoS requirements, with majority of home internet requirements catered through wireless network.

Augmented Reality (AR): On the cusp of reality

The Indian market is witnessing the emergence of AR service providers helping enterprises embrace AR as part of their digital experience strategy. India’s $150 billion technology services industry has the potential to play a key role in increasing the adoption of AR for global businesses by building a robust supply of talent, business models, and frameworks to accelerate deployments. The public sector also has the opportunity to leverage the product and talent ecosystem in the country and adopt AR for improving the quality of experience in areas such as education and healthcare.

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