Pepperfry's latest campaign, 'HumsePoocho', addresses people who are trying to navigate their way through buying furniture or home goods online.
Pepperfry stated that it understands that furniture and home goods are part of a tactile industry and also an industry with a long purchase cycle, where a lot of thought and consideration goes into the purchase.
Customers sometimes need expert help to make the right decisions for their requirements. Things like the right size, features, material, etc., can be hindrances in making decisions, it added.
To solve this problem Pepperfry launched the 'Buy on Phone' feature where customers can call with questions big or small. By dialling 022-6116-7373 on phones, one can access personalised advice from Pepperfry's furniture and home experts. The feature will eliminate uncertainty and help them choose the perfect furniture and home decor products for their homes.