The Bharat Bill Payment System (BBPS) has unveiled its redesigned website crafted by Bombay Design Centre. Adhering to the regulatory compliance standards set by the RBI and run by NPCI, BBPS's refreshed website interface aims to guarantee a distinctive experience for stakeholders, encompassing customers, billers, operating units, and developers.
With the recent overhaul, this website aims to serve as an intuitive interface for all stakeholders to access all information about BBPS, its products, services, partnership opportunities, and career prospects, all through a single window.
Catering to bill payments across 20+ categories, spanning electricity, telecom, DTH, gas, water bills, insurance premiums, mutual funds, school fees, credit cards, fastag recharge, local taxes, housing society payments, and more, the website will be making additions. This includes a Bharat BillPay – Citizen Service, that offers customer support for bill-related issues. Another feature of the new interface will be the accessibility of data for billers and transaction history for all settlements. Looking ahead, Indian citizens will be able to check transaction history, moreover the website will offer a sandbox for fintech enthusiasts to test their products.
Noopur Chaturvedi, Chief Executive Officer NPCI Bharat BillPay (NBBL), said, "The redesigned website encompasses an extensive bill payment category, accessible through a unified interface. Embracing technology and staying abreast of the modern age is crucial. Acknowledging the significance of our platform, we sought someone who understands the intricate nuances of digital products, design, and communication, ensuring a seamless experience for our partners and customers. Bombay Design Centre perfectly aligns with these requirements. In the future, with additional features like language options, sandbox, dashboard, ticketing and resolution and knowledge hub, we are committed to making this website the go to interface for all information and interactions with Bharat BillPay."