Gozoop Hawk secures digital customer service mandate for Godrej Properties

Gozoop Hawk has secured the digital customer service mandate for Godrej Properties.

Headquartered in Mumbai, the agency takes on the role of overseeing and managing interactions between the brand and its online community. The agency will collaborate closely with Godrej Properties to analyse social media conversations comprehensively and provide relevant solutions aimed at enhancing the overall customer experience.

In addition to reinforcing the brand's solution-oriented mindset, Gozoop Hawk will further enhance its digital presence by providing strategic digital listening and reputation management services.

Premkumar Iyer, President, Gozoop Hawk, said, “We are thrilled to announce our partnership with Godrej Properties. Our shared commitment towards elevating customer experience to new heights will undoubtedly result in developing industry-leading initiatives in the future. Onwards and Upwards!”

Rohan Bhansali, Chairman and Co-founder, Gozoop Group, said, “Godrej Properties believes in the philosophy of innovation, sustainability and excellence in the real estate industry. Through our strategic alliance with the brand, we embark on a transformative journey to reshape the landscape of customer experience within the sector. Our unwavering commitment to harnessing innovation and expertise will elevate the value we provide.”

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