Acko brings alive its latest 'Welcome Change' brand proposition through three ad films

The ad films reinforce the value proposition of Acko bike insurance of more savings, zero commission, and instant renewal

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Acko brings alive its latest 'Welcome Change' brand proposition through three ad films

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Digital native insurer Acko has launched a series of quirky ad films that highlight the benefits of buying insurance directly from an insurer.

To continue to educate the consumers and engage with them in a fun-yet-informative manner, the ad films display the benefits of purchasing and renewing hassle-free bike insurance through the Acko app.

The ad films have been conceived by Leo Burnett Orchard, which uses an engaging and explanatory tone with a hint of humour to drive the Acko advantage home. 

The campaign highlights that benefits like zero commission, zero paperwork, instant renewal, and extensive savings are a 'welcome change' compared to what is available in the traditional insurance space.  

The core insight behind the campaign are the preconceived notions such as youngsters are usually irresponsible and don't care about safety, smaller towns are not digitally savvy and don't use apps, and the choice of renewing insurance is still with the men of the house. Acko with these ad campaigns wants to break the stereotype.

The first film depicts a father pulling his son's leg about buying a new bike while being concerned about the new bike insurance. To the father's surprise, the son had already purchased insurance from the Acko App and saved money on premium. The ad film aims to break the notion that young adults are irresponsible by portraying the protagonist as a responsible son who makes the wise decision to purchase insurance ahead of time. This provides comfort to his father.

The second commercial begins in a bank, with the bank manager looking irritated because the traffic police issued him a ‘challan’ (fine) for a lapsed bike insurance policy. So, the bank manager asks his colleagues for a 'juggad' (quick fix) to renew the policy. Shocked at the manager's request, his colleagues make a cheeky comment and suggest keeping up with the changing times. He is told that everybody uses the Acko app for all their bike insurance needs which is quick and offers zero commission. 

The data gathered by Acko shows that this narrative has shifted, and it is not completely correct to say that people in tier II cities are not digitally savvy. Acko is celebrating societal change through this slice-of-life-humoured film.

The third ad opens in front of a café in Mumbai where two friends are seen chatting on the street while the third friend enters the scene and apologises for being late. She tells her friend that she couldn't bring her bike because her bike insurance had lapsed and her father was busy; therefore, he couldn't renew it. Mockingly, one friend tells her that she can easily renew her bike insurance through the Acko app the same way she buys a hundred other things online.

Through this film, Acko encourages women to buy insurance independently, as they make informed choices and buy other items online. Empowering women to make insurance decisions without any assistance from men is a change that Acko wants to highlight through this film. 

The ad films went live on September 23rd and are being amplified on TV, social and digital. Platforms have been selected based on the tonality of the films in order to maximise the impact of messaging across target groups.

Ashish Mishra, Executive Vice-President - Marketing, Acko, said, "We at Acko are trying to fundamentally change the way people buy insurance in India. We believe that a huge part of the country's population is still unaware of the benefits of buying insurance directly from a trusted insurance provider. We focus on three segments of young individuals, folks in tier II towns, and women in the new campaign. We want to change how people view these segments while educating them on the benefits of buying insurance directly."

Pravin V Sutar, Creative Head, Leo Burnett Orchard, said, “Acko has disrupted the industry in the last three years by changing how people interact with the insurance industry. 'Welcome Change' is an excellent plank for Acko that allows us to showcase the change that Acko brings to the insurance category and also allows us to spectate and comment on the changing dynamics of our audience. With our campaign, we decided to spotlight the nuanced cultural and societal changes happening all around us. For example, women are not financial bystanders anymore; they are empowered financial decision-makers. Young people don't lean on their parents for financial advice, and they are becoming financially aware and active. Even people who were dependent on other people's advice are now taking financial matters into their own hands. Acko insurance is here to make insurance simple and easy for everyone. 

Showroom film: 

Cafe film: 

Bank film: 


Agency: Leo Burnett 

Creative: Rajdeepak Das, Vikram Pandey, Pravin V Sutar, Mayank Trivedi, Niharika Mishra, Siddhi Kapse, Dilin Mathew 

Business: Gaurav Dudeja, Sriya Banerjee, Vidisha Dave, Nikhil Aditya R

Strategy: Dheeraj Sinha, Raghav Swamy, Shashank Bhagchandani 

Films: Akshay Multani, Bhavna Gupta, Shariq Velkar 

Production House: Prodigious 

Director: Sharat Katariya

ad films Welcome change Acko brand proposition bike insurance insurance