Hiver appoints Freshworks' Vishal Chopra as Chief Growth Officer

Hiver, the customer service platform designed for Google Workspace, has appointed Vishal Chopra as its Chief Growth Officer.

Chopra comes with over 14 years of experience in working with Fortune 100 companies to leading SaaS organisations.

Prior to joining Hiver, Chopra worked with brands like IBM, Cvent, and Freshworks, supporting them with their growth mandate. In his last role as Senior Director of Marketing at Freshworks, he was responsible for growth initiatives in the APAC and MEA regions. During his three-year tenure at Freshworks, the region saw multi-fold growth in revenue and expansion into many new markets.

He is an active and featured speaker on marketing (digital, funnel performance, regional strategy), CX, and ITSM topics in business as well as in academia. 

Nitesh Nandy, CTO and Co-Founder, Hiver, said, “We are delighted to welcome Vishal to the Hiver team as our Chief Growth Officer. His customer-centric mindset and expertise on the CX landscape strongly aligns with our ethos at Hiver. Vishal’s proven capabilities in growth marketing and Go-To-Market functions will help expand Hiver’s presence as a leading customer service platform.”

Chopra said, “Hiver is on a mission to humanise customer service and help organisations build long-lasting customer relationships. I am excited to join this mission and Hiver’s outstanding team to grow our global customer base.”

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