The Data Sciences Division of dentsu international India has published a new industry position paper ‘Who Ate My Cookie’ under its specialist consumer insights wing dentsu Marketing Cloud (DMC) Insights. The report details both the challenges and opportunities faced by marketers, publishers, consumers and data brokers as they struggle to adapt to a changing ecosystem landscape built for a privacy-first world.
Cookies have for long a time been the cornerstone of digital marketing ever since their inception in 1994. They have been the basis of digital advertising. With a goal to deliver more relevant ads to consumers, companies have amassed troves of customer data via third-party cookies, which eroded customer trust. This industry position paper aims to describe the shift and need toward a privacy-first world by demystifying ecosystem changes and attempts to provide guidance to marketers and publishers on navigating a ‘privacy-first’ online world devoid of third-party cookies.
The position paper is accessible to all here:
https://dentsumarketing.cloud/dmcinsights/position-paper-privacy-first-world.php
Gautam Mehra, Chief Data and Product Strategy Officer (Asia Pacific) and CEO dentsu Programmatic, said, “The digital revolution that created so many new business and marketing opportunities is now driving the customer revolution. Developing strong customer relationships has always been fundamental to building a successful business practice. This becomes more vital in a privacy-first world. Through our position paper, we endeavour to assist the industry in navigating through the fast-paced ecosystem changes and provide guidance on a few possible solutions to strengthen customer experiences with privacy at its core.”
The paper has been unveiled under the unit’s specialist research wing – DMC Insights. For the record, dentsu Marketing Cloud (DMC) Insights offers an expertise-led model to assist dentsu Data Sciences’ research and insights, consulting and practice teams in delivering differentiated values to our clients.
“To succeed in the new customer-driven environment, organisations must be able to use consent-based information, technology and analytics to deliver relevant customer experiences across channels. A privacy-first world promotes the need to develop first-party data sets in a far more secure and privacy-focused way. Future competitive advantage will depend on the ability of brands to have more control over their audiences in a trust-based world,” added Nishant Malsisaria, Vice-President, Product Strategy (Asia Pacific) dentsu Data Sciences.