After Yes Bank moratorium, PhonePe ends up in Twitter feud with Paytm

The moratorium on Yes Bank issued by the Reserve Bank of India (RBI) that came into effect on Thursday evening did not only led to a crisis-like situation in its financial holdings but also impacted its service partners pretty bad.

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Being the only banking partner to PhonePe, the digital payment firm on Friday started suffering an outage in services. However, it started functioning well the very next day as it partnered with ICICI Bank.

Dear @PhonePe_ users. We are back with a bang! Would've been impossible to do so in record time without incredible effort & inspirational leadership displayed by @NPCI_NPCI and our new UPI partner @ICICIBank!
Will never forget because - A friend in need is a friend indeed

— Sameer.Nigam (@_sameernigam) March 7, 2020

The firm had initially claimed it was facing technical difficulties, as confirmed by Sameer Nigam, PhonePe’s Co-founder and CEO via tweet.

This 24-hour service outage was enough for its fellow competitor Paytm to take a dig at it for partnering with only a single bank. However, many who came across the Twitter feud criticised Paytm for their tweet and lauded PhonePe for its response.

On Friday, Paytm took it to Twitter, saying: “Dear @PhonePe_Inviting you to @PaytmBank #UPI platform. It already has huge adoption and can seamlessly scale manifold to handle your business. Let’s get you back up, fast!”

Dear @PhonePe_ ,

Inviting you to @PaytmBank #UPI platform. It already has huge adoption and can seamlessly scale manifold to handle your business.

Let’s get you back up, fast!

— Paytm Payments Bank (@PaytmBank) March 6, 2020

Dear @PaytmBank
Inviting you to consider that if your #UPI platform was so 'seamlessly scalable', we'd have called you ourselves.

No point getting back up faster, if we have to desert our long term partners when they're down. Form is temporary, class is permanent.

— PhonePe (@PhonePe_) March 6, 2020

With a quick revert to the Paytm’s tweet, PhonePe tweeted: “Dear @PaytmBank Inviting you to consider that if your #UPI platform was so ‘seamlessly scalable’, we’d have called you ourselves. No point getting back up faster, if we have to desert our long term partners when they’re down. Form is temporary, class is permanent.”

Dear @PaytmBank
Inviting you to consider that if your #UPI platform was so 'seamlessly scalable', we'd have called you ourselves.

No point getting back up faster, if we have to desert our long term partners when they're down. Form is temporary, class is permanent.

— PhonePe (@PhonePe_) March 6, 2020

Though the banter didn’t last for long, twitteratis called out Paytm for being ‘extra cool’ and urged people to uninstall the app for taking such dig at PhonePe. A few invited Google Pay to join the feud, many applauded and supported PhonePe for its subtle response.

Those talking down @PhonePe_ have no idea what these guys are made up of #smh

— Amod Malviya (@amodm) March 6, 2020

Perfect answer by @PhonePe_ We shall await for your services. @Paytm sucks.

— Dinesh Kudache (@dineshkudache) March 6, 2020

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