By - V. Subramaniam
Image courtesy: aeter
The line â€˜nobody knows anythingâ€™ is attributed to William Goldman, Hollywoodâ€™s highly acclaimed and awarded story and screenplay writer.
According to him, it is not possible to predict peopleâ€™s tastes and therefore the success of a movie script. However, studio executives (the suits or corporate B-school types) of Hollywood are in a state of perpetual denial of this fact. They constantly try to pre-test scripts and modify it with the hope of creating a winner. More often than not, the scripts produced this way fail at the box-office while the scripts that were lucky enough to escape the suits attention do well. For example, this yearâ€™s much awarded Hurt Locker was never researched. It was produced without a single change to the script and the rest is history.
Isnâ€™t there a sense of dÃ©jÃ vu for people in the agency business when they hear this? Creative routes are constantly researched in an attempt to attain brand salvation. All it results in is brand homicide. Why does this insidious practice happen time and again?
Celebrated marketer Scott Bedbury says - it is the inability to take responsibility for the advertising that has been created that drives agencies and advertisers to take refuge in pre-testing. Focus groups can be like expensive toilet paper - they cover your ass.
Be it movies or advertising, big monies are involved. Research can play an important role in our understanding of the situation and in helping evolve a sound platform for the creative to be developed. Thereafter, any attempt in trying to predict the outcome of the creative through research will only lead to disaster.
William Goldmanâ€™s line is at once profound and simple. It comes into play in far more critical areas of our lives than Hollywood and advertising. Economic forecasts and stock market analysis have been known to be repeatedly way off the mark. Peopleâ€™s hard earned savings and nationâ€™s wealth have been gone up in smoke as a result of trying to predict macro-economic behaviour. All this makes the mistakes in Hollywood and advertising seem trivial. Donâ€™t they?
V. Subramaniam (Subbu)
When people ask me what I do, I drop in words like experiment, creative, strategy, technology and intersection. I surely don't know what it means. If you have figured it out, do let me know. I am not complaining though, as I have done some interesting projects for Wipro Technologies and continue to do so for equally interesting clients like Nu Street Technologies, 3dSoc and so on.
In my previous avatar I was an adman, marketing bloke and brand specialist. It so happened that agencies like Ogilvy and JWT were foolish enough to let me handle all kinds of brands - from large ones like Unilever, BP to small local brands. I stumbled into the world of marketing during the internet (dotcom) boom days. If you have reached here, you must be surely curious about me. Why donâ€™t you drop in a line?
**Subbu writes blog regularly at http://www.thefreeunion.blogspot.com.
***Views Expressed here are personal. The writer can be reached at firstname.lastname@example.org