Twitter announced that it is extending the 140-character limit to 280 characters in all languages where cramming was an issue.* For India and the Indian diaspora, this update will apply to six regional languages supported on the platform â€“ Bengali, Gujarati, Hindi, Kannada, Marathi and Tamil.
In September, Twitter launched a test that expanded the 140-character limit to enable every person around the world to express themselves easily in a tweet. Twitterâ€™s goal was to make that possible while maintaining the speed and brevity that makes it unique.
During the first few days of the test, many people tweeted the full 280 limit because it was new and novel, but soon after, the behaviour normalised. Twitter saw when people needed to use more than 140 characters, they tweeted more easily and more often. But importantly, people tweeted below 140 most of the time and the brevity of Twitter remained.
Easier to tweet
Historically, 9 per cent of tweets in English hit the character limit. This reflects the challenge of fitting a thought into a tweet, often resulting in lots of time spent editing and even at times abandoning tweets before sending. With the expanded character count, this problem was massively reduced â€“ that number dropped to only one per cent of tweets running up against the limit. Since Twitter saw tweets hit the character limit less often, it believes people spent less time editing their tweets in the composer. This shows that more space makes it easier for people to fit thoughts in a tweet, so they could say what they want to say, and send tweets faster than before. This can be seen happening in the graph below:
Keeping Twitterâ€™s brevity
Twitter was concerned that timelines may fill up with 280 character tweets, and people with the new limit would always use up the whole space, but that did not happen. Only 5 per cent of tweets sent were longer than 140 characters and only 2 per cent were over 190 characters. As a result, the timeline reading experience on Twitter should not substantially change, and people will see about the same amount of tweets in their timeline. For reference, in the timeline, tweets with an image or poll usually take up more space than a 190 character tweet.
In addition to more tweeting, people who had more room to tweet received more engagement (likes, retweets, @mentions), got more followers, and spent more time on Twitter. People in the experiment said that a higher character limit made them feel more satisfied with how they expressed themselves on Twitter, their ability to find good content, and Twitter overall.
Twitter is making this change after listening and observing a problem its global community was facing in terms of tweeting, studying data to understand how it could improve, trying it out, and listening to peopleâ€™s feedback. Twitter will continue listening and work to make Twitter easier for everyone, while making sure it keeps what people love.